29 September 2019

LACK OF CREATIVITY AMONGST MALAYSIAN STUDENTS DUE TO OUR BRITISH COLONIAL LEGACY ?????

What do you think of the cause of Malaysia' poor education system according to Microsoft Malaysia's national technology officer Dr Dzaharudin Mansor?


Whilst it's true that British colonial education systems in their various colonies were geared towards producing civil servants, police and military officers who would follow orders of their colonial master, however being a Microsoft man, his views are quite likely favourable to the American education system.

However, do American school students perform better, when other aspects such as discipline, study ethic and so forth are taken into account?

For instance, in Malaysia, students of Chinese-language vernacular schools are often regarded as being better than students in Malaysia's national schools.

Also, students of mission schools such as the Lasallian schools believe that they are a cut above students from other mission schools, secular-oriented schools and national schools, even though the curriculum and teaching methods in these schools are largely based on the British colonial education system, with an Irish and French touch.

However, whilst the American education system and teaching methods may have enabled U.S. leadership and dominance in computing and information technology, however Britain and the rest of Europe were responsible for major inventions and innovations which came out of the industrial revolution, whilst today, Germany and Europe are leading in developing technologies and systems for the Fourth Industrial Revolution or Industry 4.0, whilst the Japanese, whose education system is said to be very much based upon rote learning and memorising facts, yet produces some of the most economical, yet quality and reliable cars, as well as consumer electronics and some professional electronic and optical equipment.

China today is leading the world in the number of patents in the Fifth-Generation (5G) cellular communications technology and in high-speed trains, whilst students in Singapore, which shares an almost identical British colonial legacy as Malaysia regularly come tops in PISA test scores.

So how true is Dr. Dzaharudin Mansor's assertion that Malaysia's education system and methods inherited from the British colonialists is responsible for the "lack of creativity" in our students compared to American school students in general?

Or have our education standards declined due to Malaysia having embraced some of the American teaching philosophies and methods in our school system?

Whilst I generally agree with Dr. Dzaharudin Mansor that Malaysians, and South-East Asians in general lack creativity and imagination, however there are other reasons for this as well besides our British colonial legacy.

I believe that these other reasons include legacies of our culture, traditions, lack of availability of funds to finance research & development activities, lack of domestic market demand for Malaysian-made products, and the dominance of hardware, software, systems and solutions by giant foreign multinationals upon the mindset of Malaysians.

The Free Malaysia Today article follows below:-

Education system doesn’t inspire creative thinking, says Microsoft man

FMT Reporters - September 28, 2019 11:46 PM

PETALING JAYA: A national technology officer with Microsoft Malaysia has lamented that the education system does not inspire creative thinking and stifles innovation.

Dr Dzaharudin Mansor said Malaysia’s education system followed the “300-year old colonial British system”, which he said had the aim of producing officers to obey orders so that these officers could be sent to countries controlled centrally from England.

However the United Kingdom had since moved away from such a system and had introduced relevant courses which were more suitable for the current work demand.

“However, Malaysia still continues the colonial British education system which does not inspire creative and critical thinking.

“We are not taught to challenge the status quo and this is one of the reasons why our culture of innovation is not maturing,” he said at the “Asian Tiger 4th Talk” organised by Akademi Harimau Asia yesterday.

Also present was Dr Azree Shahrel Ahmad Nazri, the president of Artificial Intelligence Malaysia.

Dzaharudin said the future of learning lay in “flipped classrooms” whereby students will be taught with the help of computers. He explained that in a “flipped classroom”, students watch lectures and take part in discussions online.

Students would come to classes only to focus on higher order thinking and more complex aspects of learning guided by teachers.

“Teachers, on the other hand, ascend from teaching to engaging with students on more sophisticated learning. This is when teachers can challenge students to be more critical thinking and creative.”

Dzaharudin said the job market, especially in the technology industry, was being disrupted by smaller and agile companies.

“We need to change our mindset to stay ahead of disruption.”
END

Taught with help of computers!!!!

Hee hee, ha ha, ho ho! Perhaps you may first want to donate some PCs to my old school's ICT learning lab, which is short of enough working computers for the ICT students, before proposing such hifalutin stuff such as "flipped classrooms".

I've had to suffer the psychological torture of having to cover too many of such conferences, seminars and presentations since I began writing about ICT in Malaysia 25 years ago and more often than not, most grandiose proposals on stage remained within the four walls of the splendid and opulent conference and seminar halls.

Going by what I was told about e-learning and computers in education during the early days of Malaysia's Multimedia Super Corridor (MSC Malaysia) initiative, every schools student would have a computer on their desk by now.

However, having visited my old alma mater each year since 2010, I have seen no computers on desks in the classrooms, which look just as they were when I was there, whilst the science lab looked exactly the same as it was 50 years when I was a student there, except for the addition of an overhead projector.

C'mon guys! Give me a break. I wasn't born yesterday.

Yours truly

IT.Scheiss


WHAT! NO MORE NEED FOR STEM GRADUATES?

Not too long ago, we were repeatedly told that Malaysia needs more STEM (science, technology, engineering and mathematics) graduates but the Director General of the Department of Higher Education now tells us that electrical and electronic telecommunication engineering courses at Malaysia's 19 public universities are "irrelevant" and will be dropped.


Also, courses in animation and creative technology are "irrelevant" and will be dropped as well,along with courses in entrepreneurship and commerce.



Heck! As recent as 27 August 2018 - i.e. just over a year ago, we were still being told that creative multimedia was a major industry cluster within Malaysia's Multimedia Super Corridor initiative or MSC Malaysia, when the New Straits Times reported about efforts to turn Malaysia into a "creative powerhouse".






So what will happen to that objective now - the Multimedia Super Corridor - Tun Dr. Mahathir's baby - becomes the Moribund Super Corridor ????



Unfortunately, the article below by The Star which is an excerpt from a Malay language Berita Harian article does not mention what courses are deemed relevant.



Irrelevant varsity subjects dropped

Tuesday, 24 Sep 2019

  Compiled by DEREK YONG, OH ING YEEN and R. ARAVINTHAN


As many as 38 university programmes, mostly in science and engineering, have been cancelled due to their decreased relevance to the current and future progress of Malaysian industries, reported Berita Harian.



The programmes were offered by 19 public universities which were also assessing other subjects.

Higher Education Department director-general Datin Paduka Dr Siti Hamisah Tapsir (pic) said the move was in line with efforts to ensure graduates could find jobs that were related to their qualifications.


Among the programmes dropped are those related to sports psychology, entrepreneurship and commerce, animation and creative technology, and electric and electronic telecommunication engineering.


Siti Hamisah said the programmes needed to be replaced with new ones to meet the needs of industries.

CLICK HERE FOR ORIGINAL ARTICLE               

24 September 2019

SO AT THE END OF THE DAY, HUMANS ARE THE WEAKEST LINK

So the personal details of 46 million Malindo Air and Thai Lion Air passengers were leaked by two former employees of its e-commerce contractor, budget airline Malindo Air claims.



So people who have traveled Malindo Air should be wary of telephone calls they may receive from strangers claiming to from be the police, the bank, insurance company, income tax department and so forth which could very well soon follow, even though Malindo Air said that the payment details of its passengers were not compromised.

Many of such calls have turned out to have been scams, with many good people being made to panic and deposit large sums of their hard earned money into a bank account provided by the scammer, such as in this recent case reported by the Sun Daily of 20 August 2019.

Asst manager loses RM130,000 in Macau Scam

20 Aug 2019 / 09:39 H.

ALOR STAR: A 40-year-old woman lost RM129,290 after being duped by a Macau Scam syndicate on Aug 7.

Kedah Commercial Crime Investigation Department head, Supt Annuar Amri Abd Muluf said the victim, an assistant manager of a steel mill in Kulim, had received a phone call from the suspect who identified himself as ‘Sergeant Chew’.

“The victim was informed by the suspect that she had been involved in money laundering and would be arrested.

“However, the suspect told the victim that the matter could be resolved and asked the victim to list her bank accounts and asked the victim to transfer all her money to another account provided by the suspect,“ he said in a statement here today.

According to Annuar Amri, the suspect also threatened the victim not to report the matter or she would be arrested and the case could not be resolved.

He said the panicked victim followed the instructions given by the suspect in which she made five transactions worth RM50,670, RM64,800, RM3,520, RM3,700 and RM6,600 into two accounts provided by the suspect between Aug 7 and 10.

“All of the money was the victim’s savings for having worked in several factories. After the money was transferred, the suspect promised to return the money within three days of the ‘investigation’. However, after the three days, the suspect could not be reached,” he said.

Sensing that she had been duped, the victim lodged a police report at the Kulim District Police Headquarters yesterday and the case was being investigated under Section 420 of the Penal Code for fraud.

Annuar Amri advised the public not to be deceived by calls from individuals who claimed to be the police or any law enforcement agency as the authorities do not conduct investigations by telephone and would not ask members of the public to transfer money to any account.


Annuar Amri said from Jan to July this year, 113 investigative papers involving the same modus operandi were opened in the state involving losses of RM2.9 million. — Bernama

CLICK HERE TO READ ARTICLE

A neighbour of mine was similarly conned into parting with close to RM500,000 of her savings sometime in late 2017 and whilst she lodged a police report and managed to have the three accounts into which she deposited her money frozen, however until today, her lawyer she has not been able to obtain a court order for the bank to release her money back to her.

Also, when a company outsources the management of customer data to a third party, it distances itself from control over people who handle its data, even though the data still could have been compromised by unscrupulous staff of the company, if it had chosen to host and manage the data in-house. 

Welcome to the information and services economy, folks, where your personal details are at risk from insider human opportunists entrusted with your data, despite whatever gee whiz computer security was in place.

The Reuters article carried by Free Malaysia Today article of 23 September 2019 follows below:-

Ex-staffers at contractor firm caused data breach, says Malindo Air

Reuters - September 23, 2019 9:08 PM

KUALA LUMPUR: Malindo Air, the Malaysian subsidiary of Indonesia’s Lion Group, said today that two former employees of its e-commerce contractor were responsible for its passenger data breach.

Malindo Air confirmed the breach last week after Moscow-based cybersecurity firm Kaspersky alerted users in Malaysia and Thailand.

Kaspersky told Reuters in an email that it had sent out an alert on Sept 13, two days after the data breach was made public.

Kaspersky said in its alert that the personal details of almost 46 million passengers of Malindo and Thai Lion Air, another Lion Group subsidiary, were posted online. Kaspersky said parts of the leaked databases were offered for sale.

Malindo Air said in a statement that two former employees of e-commerce services provider GoQuo (M) Sdn Bhd in their development centre in India “improperly accessed and stole the personal data of our customers”.

Reuters could not immediately reach GoQuo for comment. Malindo did not name the two former GoQuo employees.

The airline said the data breach had been contained and the matter reported to the police in Malaysia and India.

Malindo Air also said the breach was not related to the security of cloud service provider Amazon Web Services’ data architecture, and none of the payment details of customers was compromised.

CLICK HERE TO READ

Moreover, since the two former employees leaked the passenger data in India, they are beyond the jurisdiction of the Malaysian police, so Malaysia will have to rely on India's police to arrest with them.

Malaysia ask India to extradite them !!!! Well India may say "OK! We'll hand over these guys to you if you hand over Dr. Zakir Naik to us".

My advice to anyone who receives such scam calls telling you that you are under investigation, owe a large areas in payment, etc., is for you to tell the caller that you will check with the police, the court, the Inland Revenue Department, your bank, your credit card company, your telephone service provider or whatever they claim to be from and hang up.

As for me, now I just hang up the moment I receive such calls from a strange number and don't bother to listen any more.

As productive industries, including manufacturing leave our shores for our lower wage and lower cost neighbours, more information and services industries such as scamming will be behind for the unscrupulous to engage in and cheat good people who worked hard in productive industries all their working lives much poorer.

WELCOME TO THE INFORMATION AND SERVICES ECONOMY!

The marketers, futurists, boosters, CON-sultants and journo-prostitutes of the information and services industry may hate me for this but screw them.

Yours truly

IT.Scheiss
http://itsheiss.blogspot.com/

22 August 2019

IT.SCHEISS AT KLIA

WHILST it took several hundreds of violent black clad "pro-democracy" rioters who occupied Hong Kong's Chek Lap Kok Airport to disrupt flights and passenger movement,  closer to home a problem with the Internet connection and flight check-in systems at Kuala Lumpur International Airport (KLIA) main terminal and KLIA2 low-cost carrier terminal since the night of 21st August 2019 has affected several airport systems such as the WiFi connection, flight information display, check-in counters and baggage handling systems, as well as the delay of 20 flights and rendered the MYairpors mobile application inoperable.

As of  16:28 hours or 2.28 pm on 22 August 2019, there's no news as to whether the source and location of the Internet break down - whether within the airport's internal local area network or in the external Internet connection -  has been identified. 

Around 2.30 pm on 22 August 2019, The Malay Mail reported.


Airport operator says 20 flights delayed at KLIA, mobile app down

28 May 2019

CAN GEE WHIZ IT SYSTEMS SOLVE HUMAN-RELATED PROBLEMS?

I received this press release down below by e-mail from Sena Traffic Systems's public relations consultant on 23 May 2019 and it made me wonder:-

Slow traffic - courtesy The Malaysian Times

Sena Traffic Systems certainly has an impressive range of hardware and software traffic management equipment, systems and intelligent traffic management solutions on its website, as well as an impressive list of clients, especially the JKR (Public Works Department) and several local authorities, including the Petaling Jaya City Council (MBPJ), Subang Jaya Municipal Council (MPSJ) and several other municipalities in Malaysia.

CLICK FOR: Sena Traffic Systems

However, will Sena Traffic Systems be able to effectively obtain the cooperation of federal and local authorities to bring all traffic lights, at least on major roads in cities and towns across Malaysia under control of their gee-whiz system?

After all, Sena Traffic Systems says that their intelligent traffic management system “has the potential to reduce travel time (on our roads) by 12%”. So it's pretty obvious that their intelligent traffic management system will only have a limited effect on reducing travel time.

Heck! When our state assemblyman and local councillor find it hard enough to get local council staff to act on us residents’ complaints about clogged drains, potholes and other problems on the ground, what locus standi will Sena Traffic Systems have to get local council staff or staff of relevant federal and state authorities to act on problems on the ground?

Can this gee-whiz system solve traffic problems due to chronic physical factors of the road system, such as roads which are too narrow, have too many ramps bringing traffic into and out of a road or highway, creating choke points and bottlenecks in traffic flow?

Can their gee-whiz system magically widen roads, move choke points farther away from the roads to allow for smoother traffic flow on roads?

I know that's a silly question, since such physical renovations to physical road infrastructure require the approval and physical intervention by local authorities' physical contractors who will use physical equipment and actual humans to do the job, and that's provided these authorities act on traffic data and information provided by intelligent systems such as provided by Sena. 

Just yesterday, I was caught in slow traffic on the Federal Highway between the intersection with Jalan Barat and exit ramp leading to ICON City, which is shortly before the exit ramp leading up to the LDP, where there has regularly been traffic congestion on the Federal Highway before it. This was around 2.30pm on 15 July 2019.

Traffic flowed smoothly along the Federal Highway after these two exit ramps.

DBKL launched its ITIS (Integrated Traffic Information System) in 2005. It provides us with information about areas where there is traffic congestion along major roads in the Klang Valley but the Federal Highway remains jammed like hell at peak periods 14 years later, such as where traffic from and to the Pencala Link joins the Federal Highway near Kg. Kerinchi, where traffic from and to the LDP joins the Federal Highway near the former Motorola, where traffic on the Federal Highway exits towards the Seremban Highway and Cheras, traffic jams in Subang Jaya at peak periods.

How soon will the police or highway troubleshooting response teams attend to temporary factors causing traffic congestion, such as stalled cars, vehicles involved in accidents, fallen trees and so forth?

The way I see it, at most this system will be able to intelligently and flexibly synchronise the timing of traffic lights based upon traffic congestion it senses at any given time of the day, so motorists won’t encounter situations where the light is green in their favour at the junction they are stopped at but they cannot move because the traffic light at the next junction is red and the cars are backed up all the way to their junction, such as happens on Jalan 17/21, heading towards Jalan Damansara/Sprint Highway during peak periods.

This also happens on Jalan 14/29, Section 14, Petaling Jaya, where the traffic light at the junction with Jalan 20/7, just before Dataran 3-Two turns green, when the traffic light at the junction with Jalan 19/1 just after Dataran 3-Two turns red, so cars on Jalan 14/29 which get through the green traffic light at the junction with Jalan 20/7 must stop at the red traffic light at the junction with Jalan 19/1, roughly 100 metres away.

Back in the latter part of the 1960s, I read about plans to implement a “green wave” traffic light system along what was called Foch Avenue (now Jalan Tun H.S. Lee) in Kuala Lumpur. This system was supposed to ensure that the lights were sychronised such that they would be green at every junction at more or less the same time to enable continuous flow of traffic through several junctions before they turned red.

I don’t know whether it was actually implemented and even if it was for a time at least, I did not see any appreciable different in traffic flow along Foch Avenue/Jalan Tun H.S. Lee.

I also rarely drive my car into Singapore but in 1994 I did when I visited by relations there and whilst driving along Upper Thomson Road, I noticed that the lights at several successive junctions along my journey were green before the next one turned red.

That looked to me like they a working “green wave” system in operation there and that was back in 1994 when the vast majority of us did not have access to slow dialup Internet, we still sent letters and postcards to each other by snail mail, client/server computing was the buzzword in IT circles at the time, TV was still free-to-air, mobile phones were mostly first-generation (1G) and analogue and about the size of a DECT cordless handset today, and were only good for making and receiving voice calls, though at the time, Singapore TV news reported the launch of second generation (2G) GSM digital service and phones, which besides voice, also included text messaging.

Well, “green wave” traffic light management and control was already in operation back in those “stone age” days of IT, though yes, their timing perhaps was not intelligently adaptive to traffic conditions at any given time.
 
Anyway, Sena has such a customised system, called a Tidal Flow System operating along Jalan Loke Yew in Kuala Lumpur today.

CLICK FOR: Sena Tidal Flow System

I rarely drive into Kuala Lumpur these days, as I prefer to take the LRT, Monorail or MRT, so I don't know what traffic along Jalan Loke Yew is like, especially at peak hours, so I don't know how effective Sena's Tidal Flow System is.

Anyway, besides what Sena Traffic Systems’ Alibaba Cloud-based intelligent traffic management system can do, unless the relevant federal and local authorities act promptly on the ground to address the chronic causes of traffic problems, I don’t see how this gee whiz system will solve real-world traffic problems on the ground in the long term.

You may want to check out two of my IT.Scheiss blog posts on this issue in 2017 and in February 2018 respectively.

“Can you believe that this gee whiz IT-based traffic management solution will solve our problem of traffic jams?”




Press release follows below.

FOR IMMEDIATE RELEASE

Alibaba Cloud and Sena Traffic Systems to Build a Smart Traffic Solution

The Smart Traffic Solution will develop a cloud-empowered smart solution that improves traffic environments

Kuala Lumpur, May 23, 2019 – Alibaba Cloud, the data intelligence backbone of Alibaba Group, announced today a collaboration with Sena Traffic Systems (Sena), Malaysia’s leading smart traffic system controller, to build a smart traffic management system in Malaysia. Utilizing cloud empowered smart technologies, the system will digitally transform the traffic management infrastructure in the city and has the potential to reduce travel time by 12%.

The collaboration was announced during its launch today in the presence of by YBrs. Encik Tan Chuan Ou, Deputy Secretary-General (Operations) of the Ministry of Communications and Multimedia (KKMM) accompanied by Selina Yuan, President of Alibaba Cloud Intelligence International; Kenny Tan, General Manager of Alibaba Cloud Malaysia; and Dato’ Tan Boon Hock, Managing Director of Sena Traffic Systems. Surina Shukri, Chief Executive Officer of MDEC and Dato' Ng Wan Peng, Chief Operation Officer of MDEC were also amongst the special guests present at the event.

Alibaba Cloud will provide its City Brain solution, cloud computing resources and talent development programs through the collaboration. Sena will be responsible for the design and development of traffic light systems, and implementation of its patented algorithm for the city traffic light system.

Selina Yuan, President of Alibaba Cloud Intelligence International said, “The smart traffic solution will constantly learn and adapt to changing traffic environments, making the traffic management system a smart learning platform and no longer just an analytic tool.”

“The smart traffic solution and technology have the potential to improve traffic situation not just in Malaysia, but also in the ASEAN region. We will continue to empower all Malaysian stakeholders, in both the public and private sectors, with cloud-empowered technology to enhance efficiency, advance innovation and succeed in the digital age. Through this collaboration, Alibaba Cloud and Sena will also share the best practice with other regional partners,” Yuan added.

The demonstration at the event also showcased the capabilities that are essential for traffic management, including incident detection, congestion detection, vehicle counting, vehicle classification, traffic light optimization and traffic simulation.

"Sena built the Malaysia’s first smart traffic lights system and operated our smart traffic R&D lab.

With our collaboration with Alibaba Cloud, Sena will have an even better and more complete solution to solve traffic congestion in urban landscapes. We are eager to move rapidly beyond our current development plans for smart traffic and are already looking at exploring developments in several intelligent digital platforms for urban management systems such as street furniture controllers, IoT and smart city enterprise management together with Alibaba Cloud,” said Dato’ Tan Boon Hock, Managing Director of Sena Traffic Systems.

The collaboration represents the latest initiative by Alibaba Cloud to continue to empower the local technology partners in Malaysia. Alibaba Cloud setup its first local data centre in Malaysia in 2017 to provide enterprises and SMEs a local choice to build their businesses and run their applications on powerful, reliable and secure cloud platform. To further support Malaysian enterprises, Alibaba Cloud setup its second local data centre and its first cloud based Anti-DDoS Scrubbing Center in Malaysia last year to offer customers the highest level of protection against DDoS attacks and further enhances the infrastructure needed to support Malaysia’s digital economy.

# END

At the end of the day, IT is just and enabler, so before IT-based systems can solve particular problems, the relevant human-related problems must be solved first.

Otherwise, however many IT-based solutions are thrown at a problem, there will be no significant resolution long term.

Yours trully

IT.Scheiss
http://itsheiss.blogspot.com/

20 May 2019

CONSUMER GROUPS TAKE ON THE IT SCHEISS

A fascination with this or that app (application) or IT-based system has been a typical trait in Malaysia for many years now.

We already have a tried, tested and working means of payment using Touch n Go cards which people are used to and which almost any idiot can use, with easy top up of prepaid credit at LRT and MRT stations, over the counter at petrol stations or convenience stores which all work fine for us but they now introduce some gee whiz app for us to use, which makes matters more complicated for users, especially those who are not so tech-savvy.

It was Leonardo Da Vincci who said - "Simplicity is the Ultimate Sophistication" and the Touch n Go card is simplicity itself but still, there are organisations, government departments or agencies which insist on making things more complicated for us.

However, Touch ‘N Go has introduced an electronic wallet service which subscribers can use to make payments, transfer funds, reload their Touch n Go cards, and pay highway tolls directly through the PayDirect system on open-toll highways like the Duke-Ulu Kelang, Damansara-Puchong and Shah Alam expressways.

However, PayDirect still cannot be used on the PLUS Highway, Elite Highway, New Klang Valley Expressway and Lekas Highway, according to the app, and a consumer group objects to this, since motorists must know which highways still do not accept PayDirect.

e-statements

Also, in the name of "saving the trees", banks, financial institutions, insurance companies and so forth are doing away with paper statements and are forcing their customers to accept e-mailed softcopy digital bills which require one to be tech-savvy enough to enter a password before they can read their statements, and I know people who are not tech-saffy enough to do that. Moreover, this requires we remember all kinds of passwords, which is a problem even for tech-savvy people like me.

This "e-this", "e-that" or "e-the other" is not about "saving trees" or "saving the environment".

It's all about saving money for the banks, financial institutions, insurance companies and so forth.

Our Finance Minister, Lim Guan Eng should put a stop to this e-nonsense, which is a legacy carried over from the former Barisan Nasional government.

We don't have to be like cattle and go along with this nonsense just to appear "sophisticated", just because other countries are doing it or just because some IT company's sales and marketing tout tells us that we must do so.

This is our much touted "New Malaysia", isn't it but why are we still continuing with the legacies of the "Old Malaysia".

Free Malaysia Today article follows below:-
Suspend PayDirect system at toll gates, say consumer groups

Vinodh Pillai -
May 19, 2019 8:30 AM

PETALING JAYA: A consumer group has called for the suspension of the PayDirect system of cashless toll payments at highways, while another group called for a guarantee of safety of customers’ accounts, and a payback policy.

The warnings came from the Malaysia Consumer Movement and the Consumers Association of Subang and Shah Alam, Selangor. They said there were bugs in the service and it was premature to introduce it.

Touch ‘N Go has introduced an electronic wallet service which subscribers can use to make payments, transfer funds, reload their TNG cards, and pay highway tolls directly through the PayDirect system on open-toll highways like the Duke-Ulu Kelang, Damansara-Puchong and Shah Alam expressways.

(It cannot be used on the PLUS Highway, Elite Highway, New Klang Valley Expressway and Lekas Highway, according to the app.)

MCM president Darshan Singh Dhillon said it was pointless to launch the PayDirect service when there were still highways yet to be included, adding that the move appeared to be a gimmick to get people on board.

“Touch ‘n Go must do proper research before introducing such a service,” he told FMT. “Who has the time to check which highways are participating? Most of the time, I don’t even know which highway I’m on.”

TNG should suspend the service until all highways were included. “I’ve witnessed many getting stuck at toll gates of late and I can only assume it’s due to this,” he added.

Darshan said he had been using the e-wallet service for the past three weeks and found that users could not check the balance on their cards and that toll gate barriers on non-participating highways would not lift if the users’ Touch ‘N Go cards ran out of money.

This had caused traffic jams, he added.

He noted, moreover, that the service would not automatically reload a TNG card owned by someone who hadn’t linked it to his credit card. Even with a linked credit card, the user must reload his e-wallet as well and there was no information how much he would be charged for this.

However, a Touch ‘N Go spokesman said TNG cards could not be reloaded automatically because the card is a smartcard containing a chip, and transactions could only take place if the card is in contact with a card reader.

Darshan also said users could not undo a link between the wallet and a credit card. Touch ‘N Go said: “Users can remove their bank cards through the eWallet. Just swipe left and click delete to remove the card.”

Jacob George, president of the Consumers Association of Subang and Shah Alam, Selangor, warned of a risk of such an electronic payment service being hacked, as had happened to the Google Wallet in 2012 and the Starbucks app in 2015.

“Are Malaysian consumers ready and aware of such risks and have those peddling the technology had enough consultations with stakeholders to initiate the roll out in Malaysia?” he asked.

He said Cassa was asking for a guarantee of safety, security and a payback policy from the promoters of the PayDirect service if consumers’ accounts were compromised. “We are also asking for more information and discussions on consumers concerns before any national plan like this rolls out,” he added.

Touch ‘N Go said the company was always working towards continuously improving their products and systems together with their partners. “Security is a priority for us,” he added. “Rest assured that we have taken additional care to safeguard our users,” he said.



Yours truly

IT.Scheiss

PENANG SHOULD NOT WORRY ABOUT ITS LOSS OF 'SUNSET' INDUSTRIES

I have oftentimes said that the sun rises where 'sunset' industries go to, whilst the sun sets where 'sunset' industries leave.

Well right now, Datuk Tan Teik Cheng, Malaysian Chinese Association (MCA) Penang State Liaison Committee Chairman and MCA Vice President, describes the closure of four major electrical and electronic (E&E) factories in Penang since 2010 and contends that Penang has lost is shine as a 'Pearl of the Orient' and I will add is steadily losing its shine as a 'Silicon Island' or shall I say 'Silly Con Island'.

OK. Granted that the MCA is a member party of the Barisan Nasional coalition which is now in opposition, so we can assume that Datuk Tan Teik Cheng is being a tad overdramatic, especially since these seven E&E factory clousures and retrenchement of 5,245 employees began during the time of their rival Pakatan Harapan state government of Penang, under Penang Chief Minister Y.B. Lim Guan Eng, who now is Malaysia' Finance Minister in the Pakatan Harapan federal government's cabinet.

Anyway, the sun has been setting on Penang's famed E&E industry as these multinationals had been relocating to lower wage countries such as China, Thailand, Vietnam, Indonesia and so forth.

However, there still can be hope for Penang following U.S. President Donald Trump jacking up import tariffs on China's goods imported into the U.S., supposedly to protect American jobs and 'Make America Great Again', as this could result in China companies deciding to set up subsidiary factories in countries such as Malaysia, including in Penang, in order to circumvent the U.S. tariffs on imports from China, since legally, they would be Malaysian companies for trade purposes.

So current Penang Chief Minister Y.N. Chow Kon Yeow should more aggressively bid for investments from China, whilst Malaysia will also need to have in place a bi-lateral free trade agreement with the United States for this strategy to work, so our Economic Affairs Minister and Minister of International Trade and Industry need to work on this.

However, whether these China-owned factories will make E&E products or something else is left to be seen, though the Penang state government should institute re-training programmes for E&E workers to enable them to master the new skills required.

For instance, if a China company sets up a factory making toilet bowls and other bathroom accessories such as urinals and bidets in Penang, then the former E&E workers will need to be re-trained in the techniques, production processes, quality control and so forth involved in manufacturing these products, such shown below:-


Toilets bowls on display, including a high-tech one in the middle.

A bidet

A 'vomitorium' said to be in a Vietnamese restaurant.

That facility in the photo above is mistakenly called a 'vomitorium', when in fact a vomitorium is a passageway which allows rapid audience exit especially from the lower terraces of a stadium, arena or theatre as shown in the the illustration below.

An actual vomitorium, or as some theatres now call it - a 'vormitory'.


Who knows, a Malaysian could design a toilet which can flush without using water and patent the design as his or her intellectual property. 

However, Malaysian restaurants, especially those which hold all-you-can-eat buffets may want to consider installing such 'vomitoria' for their paying guests to vomit out what they had eaten so they can continue to eat some more, like the elites did in ancient Rome during the dying days of the Roman Empire., when bread and circuses were a great distraction for the populace, similar to league football, well choreographed wrestling matches where professionals wrestlers take turns to bash each other to a pulp without leaving a bruise, soap operas and so forth.

Since as manufacturing industries decline, they leave behind services industries, so the Penang state government may want to develop Penang's services industries, including restaurants with 'vomitoria' to attract tourists for the 'ancient Roman' experience, earn foreign exchange and provide services jobs for Penang's workers.

As part of its services industry drive, Penang state may want to install a network of public pay toilets around Penang where the state can earn additional revenue, including from tourists, whilst enterprising applications developers can develop mobile device apps which show where these toilets are located, plus prepaid fintech-based payment applications to pay the fees for their use.

Also, these public pay toilets can provide minimum wage (must be RM1,500 per month, not RM1,050 or RM1,100) paying jobs for unemployed graduates to clean them regularly and keep them smelling fragrant, which will Malaysia achieve the goal of becoming a 'high, income, knowledge-based, information-rich economy by 2020' (oops! postponed to 2024). 
  
Following below is Datuk Tan's article in the Malay Mail of 10 May 2019.

Fall in foreign investments and factory closures, sunset for Penang’s E&E industry — Tan Teik Cheng
Published 22 hours ago on 10 May 2019

MAY 10 — In just four years, seven multinational electrical and electronics (E&E) factories have shut whereby 5,245 employees have lost their jobs while foreign direct investment fell sharply from RM10.81 billion in 2017 to RM5.78 billion last year. This plunge should give Penang a wake-up call. However, not only does Chief Minister Chow Kon Yeow not face up to the problem or actively invite other investments, he also ignores this investment freefall. With foreign investments departing with the closure of factories, the once renowned Penang electronics now turns into a sunset industry, Penang is left no longer attractive.

Since 2015 to March this year, seven multinational electronic plants have ceased their production lines in Penang or moved their production lines to other countries, resulting in 5,245 employees being laid off or accepted voluntary retrenchment. Apparently Penang has lost its appeal and its status as the “Pearl of the Orient” has been eclipsed.

Policies under the new Pakatan Harapan government are not pro-business, thereby undermining Malaysia’s wage growth and investments. These unfriendly policies, increase in foreign worker levy, insurance policies for foreign workers have increased the cost of doing business for local employers. Such conditions also resulted in the private sector being particularly caution in reviewing employee salaries or making new investment decisions. Additionally, the business community also faces many challenges. Uncertainties over policy trends also led to people being more cautious in their spending.

Foreign direct investment (FDI) in Penang was once ranked highest in the country. The then Chief Minister Lim Guan Eng and the DAP government showed some eagerness to attract investments. However, according to FDI figures released by the Malaysia Investment Development Authority (MIDA), Penang’s FDI from 2010 to 2013 fell by 82%. Presently, for the fourth consecutive year, seven multinational E&E factories have closed, resulting in 5,245 workers being unemployed. Penang’s ranking for FDI in the country also fell from the first spot to the fifth position.

Moreover, MIDA’s statistics also revealed that investments into Penang’s manufacturing sector in 2018 was RM5.781 billion, down 46.54% from RM10.814 billion in 2017, a dive by nearly 50%. 

In Penang’s Industrial Free Trade Zone, Chief Minister Chow Kon Yeow sadly shirked responsibility. On the issue of FDI withdrawal, he responded that this was a “normal situation.” The Penang state government sadly refuses to own up to the fact that FDI has been continuously withdrawing from Penang, causing this northern state to lose its shine. 

* Datuk Tan Teik Cheng is the MCA Penang State Liaison Committee Chairman and MCA Vice President.

**This is the personal opinion of the writer or publication and does not necessarily represent the views of Malay Mail.

Yours trully


IT.Scheiss