22 April 2020

DIGITAL DIVIDE IN "AFFLUENT" AND "SOPHISTICATED" HONG KONG

In my last IT. Scheiss post, I commented on Perai State Assemblyman (ADUN) and Deputy Chief Minister II of Penang, Y.B. Tuan P. Ramasamy's statement highlighting the issue of a digital divide, especially with regards to computer, tablet and smartphone-based online learning.


Well today, The Star of 22 April 2020 carries a South China Morning Post article about a digital divide in "affluent", urban and "sophisticated" Hong Kong, between school pupils from wealth families who can afford to provide their children with a device each to use exclusively for online learning on and on the one hand pupils from lower income families who have no choice but to take turns to share devices used for online learning from home when schools are closed due to COVID-19.

Below is an excerpt from the article which cites results of a study which found that students mainly used their devices, whether exclusively or shared, for communication with family and friends and for leisure purposes - i.e. for messaging, engagement in social media, surfing the web, watching videos and so forth. Well, that's also what I had observed about how most people young and old use their devices - i.e. mostly for messaging, social media, for entertainment and some to access information such as news and websites.

However,  when it comes to online learning, the Kong Kong University professor who headed that research project believes that students who do not have exclusive use of a device for online learning will be at a disadvantage to students who do have exclusive access.

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Nancy Law Luk Wai-ying, a professor at HKU's Faculty of Education who spearheaded the research, said when the data was collected last year, students were mainly using electronic devices for communication with family and friends and leisure purposes.

While a complete lack of digital access represented a clear disadvantage, an analysis of student performances showed there was a relatively small difference between those who had to share a device and those who had their own.

"Having access or no access, it makes a real difference. But having to share, when it wasn't the main means of learning, where one needs to t didn't hurt the students' digital competence," Law said.

But that was last year.

While data for the past few months was unavailable – a batch of data covering the 2020/21 academic year will come later – Law believed the sudden emphasis on digital learning would likely have an adverse impact.

"When you have to be online a lot of time when you are learning, if you don't have your own device and have to share, will it affect [one's performance]? It probably would," Law said, adding she had recently heard of a family of four sharing one or two devices between them.
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This is one of the concerns a friend who had a daughter in one of the 1Bestarinet "Champion Schools" - i.e. if a family with five school going children were to have to share the one PC in their home for online learning, doing and submitting their homework and so forth using the Frog Virtual Learning Environment (Frog VLE), how much time each day would each student within such a family have to study and do their homework online.

Also, as I had pointed out in my earlier post, if school pupils are accustomed to use such devices for messaging, social media and for entertainment, how well would they adapt to use such devices for concentrated learning without falling for the temptations to engage in more frivolous and fun activities on these devices?

As it turned out, use of the Frog Virtual Learning Environment for learning, doing and submitting homework online was found to have been minimal and I don't expect that the use of Google Classroom today will turn out to be very different, especially with school children.

The article in full follows below:-
Wednesday, 22 Apr 2020
1:05 PM MYT

By Chan Ho-him

Researchers from the University of Hong Kong (HKU) have warned of a "tsunami-scale" divide in digital learning after a months-long class suspension that about 10% of Hong Kong students could be weathering without any electronic devices at home.

The university study's findings, released on Tuesday, also found about 40% of more than 2,000 primary and secondary pupils polled said they needed to share electronic devices with their family members, according to data collected during the 2018/19 school year.

About 900,000 kindergartens, primary and secondary school pupils have been out of class since February due to the Covid-19 epidemic, and with most switching to online learning, children from low-income families have faced an entirely new set of challenges.

Nancy Law Luk Wai-ying, a professor at HKU's Faculty of Education who spearheaded the research, said when the data was collected last year, students were mainly using electronic devices for communication with family and friends and leisure purposes.

While a complete lack of digital access represented a clear disadvantage, an analysis of student performances showed there was a relatively small difference between those who had to share a device and those who had their own.

"Having access or no access, it makes a real difference. But having to share, when it wasn't the main means of learning, it didn't hurt the students' digital competence," Law said.

But that was last year.

While data for the past few months was unavailable – a batch of data covering the 2020/21 academic year will come later – Law believed the sudden emphasis on digital learning would likely have an adverse impact.

"When you have to be online a lot of time when you are learning, if you don't have your own device and have to share, will it affect [one's performance]? It probably would," Law said, adding she had recently heard of a family of four sharing one or two devices between them.

Elizabeth Loh Ka-yee, assistant professor at HKU's Faculty of Education, said many teachers had found it challenging to help children lacking online infrastructure such as electronic devices or Wi-fi.

"There is not much teachers can do in terms of students' lack of devices. Some teachers have even worried about a 'tsunami-scale' digital divide [between students with and without digital access] when face-to-face classes eventually resume," Loh said.

Over the past few months, some schools have lent electronic devices to families in need, while principals and non-governmental organisations have provided children with internet services, including giving out pocket WiFi routers and SIM cards.

Law suggested primary and secondary schools should both expand their scope of e-learning and trace students' progress during the online learning period, so different aspects could be improved.

She also encouraged the government, schools and community to work together to provide better infrastructure for disadvantaged students, including donating devices and assisting them with Wi-fi access.

Stanley Kam Wai-ming, principal of SKH Bishop Hall Secondary School, added that schools should be spending more effort in promoting students' digital literacy and competency, something that should go beyond traditional computer or IT classes.

"Parents' input is also particularly important," he said. "During the pandemic, kids will make better use of [time] if parents spend time with them during online learning." – South China Morning Post


The above article is further proof that online learning cannot replace classroom learning, especially for school students and that industrial age "chalk and talk" learning still rules the day.

Take care and keep safe during this COVID-19 crisis.

Yours truly

IT.Scheiss


20 April 2020

WELL SAID - Y.B TUAN P. RAMASAMY!

Firstly, I hope you all are well and keeping safe during this COVID-19 scourge which is afflicting us at time and greatly threatening our economy, and livelihoods. 

Thus, right now I am on a self-imposed moratorium on commenting about domestic Malaysian party politics during this COVID-19 crisis which afflicts Malaysia and the rest of the world, as we struggle and sacrifice together as Malaysians to contain and hopefully eliminate the scourge of this disease from our midst.

Let us hope and pray for the souls of those most unfortunately departed due to the virus, may their souls rest in peace; that more of those already infected will recover; and that the number of new COVID-19 cases will decline to zero; and that we all can return to some semblance of normalcy, even whilst continuing to take all precautions possible to avoid the disease and to avoid infecting others.

OK. That said, let me commend Y.B. Tuan P. Ramasamy, Perai State Assemblyman (ADUN) and Deputy Chief Minister II of Penang state for highlighting the issue of the digital divide, especially with regards to computer, tablet and smartphone-based online learning in the Malaysiakini article following below.

I started writing about the ICT industry in Malaysia from as far back as when I joined what was then called In.Tech, the weekly ICT pullout of The Star on 22 September 1994, or about 25 years and six months ago.

Especially during the latter half of the 1990s, I wrote several feature articles about online distance learning based upon inputs from online learning advocates in academia, private schools and companies providing online learning courses and ICT companies providing the equipment and systems for online learning.

e-Education was part of Malaysia's Multimedia Super Corridor's (MSC Malaysia's) Smart Schools "flagship applications", along with e-Government, MyKad, Telehealth, R&D Clusters, Electronic Business and Technpreneur Development "flagships" - i.e. seven "flagship applications" in all.

3. Smart School – to National Education Philosophy, terms to teach and learn for the information-based society.

Whilst some of those "flagship applications" such as e-Government, MyKad (Malaysia's smartcard-based national identity card), electronic business (online shopping, online banking, interbank electronic funds transfers and so forth) and to an extent technology entrepreneur (startup business) development have become significant realities in Malaysia today, however much of the "great realities" and "superiority" of online education and distance claimed by its advocates and proponents have either not materialised at all or have fallen far short of their claims.

Whilst most of the newsprint on which my articles were printed must have ended up as fish, nasi lemak or some wrapper for something else, or has long been recycled into toilet paper and so forth, a fairly recent instance of the failure of online learning is the case of 1Bestarinet.

I covered Frog Asia's and YTL Communications' media event in November 2012 to announce their winning the contract from the Ministry of Education to implement and deploy the first phase of 1Bestarinet.

However, about three years later, when schools were closed due to heavy haze from Indonesia and students were told to learn from home through 1Bestarinet, the teachers' union, the National Union of the Teaching Profession (NUTP) issued a statement saying that 1Bestarinet was useless for learning from home.

I won't burden you with the details here but you can read about it in my IT Scheiss blog post below:-

Teachers' union says 1BestariNet useless for online learning from home


In his article below, P. Ramasamy believes that poor children understand the value of computers and of learning through them but they cannot due to issues of affordability.

"It is not that poor children do not know or understand the value of computers or learning through these devices but it is primarily the question of affordability."

Well, he's partly right, especially with regards issues of affordability but from my direct experience of several urban, middle class people who have no problem affording devices such as computers and especially of tablets and smartphones and the high-speed broadband connectivity, including fibre and 4G LTE - is that whilst many of them know how to access social media such as WhatsApp, Facebook, Twitter, Telegram, You Tube, Instagram  and so forth backwards, however they are lost when it comes to performing more useful functions on their devices such as to search for information online, check their bank account and perform online banking, check their fibre broadband and cellular service provider's bills, check and respond to their e-mail, perform an e-commerce transaction, file their income tax returns and so forth online on their PCs or through their tablets or smartphones, and this is what can be called a tech-savviness divide.

Also, give a child a PC, tablet, smartphone and Internet connectivity and what do you think he or she would prefer to do on it rather than to use it for study?

We've all been children before, since long before we had computers, tablets and smartphones and we all would remember that between sitting down to study, we'd much prefer to go out and play or hang out with friends, unless we had our parents or teachers standing over us with a cane.

There are many more distractions available to both children and adults on computers, tablets and smartphones than there are in realspace amongst our siblings and friends and parents today tend to be more indulgent and allow their children to do what they like both in cyberspace and in realspace.

Also after about 30 or so years of the promotion and advocacy of online and distance learning being "superior" to "industrial-style" classroom learning "in the informationa age", more recent studies have found no clear evidence that online learning yields better results than classroom learning.

It's unfortunate that the need for social distancing to curb the spread of COVID-19 rules out classroom learning, especially as long as the MCO lasts, but at the same time, online learning does not look like it will be a viable alternative, especially for school-age children, whatever their financial background, whether rural or urban.

On the other hand, mature students, including adults could benefit, just as they did from snail-mail based correspondence courses or attendance at further education courses ("night school") back in the 1960s, 1950s and even earlier, where many obtained certificates and diplomas in accountancy, secretarial qualifications, vocational training and so forth.

Y.B. Tuan P. Ramasamy's article follows below:- 
 
ADUN SPEAKS | Digitalisation bridges or reinforces inequality?

P Ramasamy

Published 10:47 am Modified 11:23 am

ADUN SPEAKS | Under the conditions of the present pandemic with the movement control order (MCO) in place, the country is almost in a state of shut down except for essential services.

While it is a great relief to students and parents that some examinations are cancelled or postponed, the real question in their minds is whether there will be continuous education beyond the classroom.

The imperative of digital transformation to meet the challenges of the 4.0 Industrial Revolution has been much talked about and there have been some serious efforts to bridge the digital divide.

The importance of e-learning or learning through the internet might not have reached its present urgency or demand without the MCO.

The MCO has laid bare our unpreparedness or inability to ensure children have access to learning through the computer, having access to the internet and availability of information.

The Education Ministry was forced to admit that online education might not be effective. It is not because online education is different from straightforward classroom teaching, but simply because of the digital divide between those children who have access to computers and internet services and those who do not.

Children in rural or remote areas don't even own computers and forget about whether these areas are connected with internet services.

It is just not a regional divide, but a class divide between those from the lower and higher socio-economic backgrounds.

Thus, regional and class divide reinforce one another to the extent that school children in rural areas are denied the benefit of online education.

Over the years, the government has spent billions in bringing about development in rural areas, but whether such a move addressed the issue of the gap between the rich and poor remains unclear.

The repeated reference in bridging the digital divide was more at the level of propaganda than anything else.

Long before the Coronavirus pandemic, our system of education was not prepared or did not lay the foundation for online education.

Not that there were no efforts at all, but the initiatives might not have benefitted all children equally.

Even in areas that are wired with services, poor children cannot afford to buy necessities such as computers or mobile phones for access.

It is not that poor children do not know or understand the value of computers or learning through these devices but it is primarily the question of affordability.

Putting food on the table under the MCO seems more of a priority for poor families.

However, children in urban areas, especially those from the middle and upper-class families might not experience the same misfortune.

This is why it is often said that bridging the digital divide might not be as simple as it seems as it might invariably bring about inequality among the people.

P RAMASAMY is the state assemblyperson for Perai. He is also deputy chief minister (II) of Penang.

The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.


Way back when Dato' Seri Najib Tun Razak was Education Minister, I asked him on the sidelines of a media event in Cyberjaya whether Smart Schools would create a generation of idiots by the Year 2020 - i.e. now and he replied "No". Well I leave you to figure out the answer to my question.

What we know today is that according to figures by the Ministry of Higher Education, 50% of our university and college graduates are unemployed, whilst graduate unemployment amongst ICT graduates is higher at 60%, and some of these graduates may have delivered your lunch or dinner by motorcycle for a living. 

Welcome to the Information and Services Economy!

Take care and stay safe.

Yours truly

IT Scheiss